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組別 96

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complaint form

n. /kəmˈpɫeɪnt ˌfɔɹm/

投訴表單

Customers can submit a complaint form online at any time.

客戶隨時可以在線上提交投訴表單。

gift card

n. /ˈɡɪft ˌkɑɹd/

禮品卡

A gift card makes a thoughtful and flexible present.

禮品卡是體貼又有彈性的禮物。

loss prevention

n. /ˈɫɔs pɹɪˈvɛnʃən/

損失防範

Loss prevention teams patrol stores during peak hours.

損失防範團隊在尖峰時段巡視店面。

promo code

n. /ˈpɹoʊmoʊ ˌkoʊd/

促銷碼

Enter the promo code at checkout to apply the discount.

結帳時輸入促銷碼即可套用折扣。

service recovery

n. /ˈsɝvəs ɹɪˈkəvɝi/

服務補救

Service recovery turns unhappy customers into loyal ones.

服務補救能讓不滿的客戶變成忠誠客戶。

shoplift

v. /ˈʃɑpˌɫɪft/

順手牽羊

It is never worth the risk to shoplift even small items.

再小的東西也不值得冒險去順手牽羊。

shoplifter

n. /ˈʃɑpˌɫɪftɝ/

順手牽羊者

Security cameras deter most casual shoplifters.

監視器能嚇阻大多數隨意的順手牽羊者。

shrinkage

n. /ˈʃɹɪŋkədʒ/

損耗

Retail shrinkage costs the industry billions every year.

零售損耗每年讓業界損失數十億。

stock keeping

n. /ˈstɑk ˌkipɪŋ/

存貨管理

Accurate stock keeping prevents stockouts and overstocks.

精確的存貨管理能防止缺貨和過量囤積。

stock take

n. /ˈstɑk ˌteɪk/

盤點

The annual stock take happens overnight to avoid disruption.

年度盤點在夜間進行以避免營運中斷。